A Medical Office Assistant is an important part of a health care team who is in charge of keeping the medical office running smoothly. Medical office assistants can work in doctors offices, hospitals, medical clinics, pharmaceutical companies, government health agencies and a various other medical settings. An MOA creates office efficiencies that enable medical professionals to see more patients. As the population ages, healthcare jobs such as this one will continue to increase in the years to come.
The majority of the job involves performing administrative duties such as filing records, purchasing supplies and equipment, admitting patients, account and insurance billing but office assistants are also responsible for greeting patients, scheduling appointments and assisting with examinations.
Important skills for the job include having a firm understanding of medical language, being able to perform general office procedures and possessing good communication skills since a MOA must be able to communicate accurately with medical professionals and patients.
MOA’s must also be well organized by nature, be a team player, be adaptable to changing technology and be proficient with computer technology and medical software have advanced problem solving skills, be attentive to detail and have discretion since they must ensure privacy and confidentiality of patient information at all times.